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Conferences, Presentations & Speaking Engagements

  • Available for public speaking around media transformation and opportunity. Please inquire for schedule and rates.

Press Mentions

  • Marketwatch: Tribune newspaper executives exit
    "What we're seeing is the systematic dismantling of one of the nation's top newspaper companies....The idea of bringing in new blood to the newspaper industry isn't a bad one, because I think in a number of ways it does have old ways of thinking. But when you bring in new blood, those people have to bring in new strategies. Cutting pages and jobs isn't a strategy. It's just a way to cut costs, which all newspaper companies are doing."
  • KCRW: Newspapers in Big Trouble, Should Americans Care
    Appearance on program with L.A. Times editors, others.
  • Reuters: Number of Newspaper Analysts Dwindles
    In the absence of critical analysis from Wall Street, bloggers and industry executives have grown in importance. Outsell Inc's Ken Doctor and Alan Mutter, a venture capitalist and former newspaper editor who runs the blog Reflections of a Newsosaur, are two well-read commentators.
  • Fox Business Network: Bad Times for Newspapers
    “What happens in five years if it looks like more of the recruitment is coming through Yahoo’s Hotjobs,’’ said Outsell’s Doctor. The company may wonder if it can get a better deal going directly to Yahoo and cutting out the middleman, which in this case would be the newspaper. “That’s the huge question in this.” Still Doctor said that given Newspaper companies are skilled at selling advertisements they may be able to prove their worth to the likes of Yahoo by building bigger and better sales forces. “The core strength of a newspaper is its sales staff and its relationship to the advertiser,’’ said Doctor. “If they can keep that relationship it doesn’t matter what they are selling.”
  • Marketwatch: Cablevision to acquire Newsday for $650 million
    "The synergies are real here. If you put together the list of advertising clients Cablevision has with the list of accounts Newsday has -- and the combined contacts the sales teams have -- that's significant."
  • NYT: Cablevision Is Winner of Newsday
    “I’ve been skeptical, but this really is a tremendous opportunity for them,” said Ken Doctor, lead analyst with Outsell. “It’s just awfully hard to pull off.”
  • Bloomberg: McClatchy Plans to Cut 1,400 Jobs, 10% of Workforc
    "This is a permanent downsizing of newspaper companies,'' said Ken Doctor. "They're not using the word `permanent,' but it's a recognition that they will get much smaller as they try to find their way in a digital world."
  • Chicago Reader Blogs: Off a Cliff
    With Rupert Murdoch, who's 77, now predicting he'll outlive the print press has another 20 years or so and Steve Balmer, CEO of Microsoft, giving it maybe ten, the scriveners who populate the nation's despondent newsrooms are willing to concede that -- in the words of industry analyst Ken Doctor -- "It's the end of the world as we know it." All those scriveners -- the ones who know they don't know enough to negotiate a path from this world to the next on their own -- ask at this point is that they be led forward by people who do. Which is why it's so troubling to the hundreds of journalists at the Tribune Company when their new leader sounds like a nincompoop....The following observations about the news-ad ratio owe a big debt to Doctor, who's just addressed the subject on an Editor & Publisher podcast and in his own blog.
  • Bloomberg: GM, Motorola, NY Times Burn Cash Flow, Keep Dividends
    Dividend increases by newspaper companies are ``a core strategy'' to retain shareholders, said Ken Doctor. The Times is cutting 100 jobs this year, or 7.5 percent of its newsroom employees. ``They did that even before cutting their dividend, which I think surprised a lot of people,'' Doctor said.
  • NY Times: Cablevision Is Winner of Newsday
    “I’ve been skeptical, but this really is a tremendous opportunity for them. It’s just awfully hard to pull off.”

What's On My Netvibes

  • Steve Goldstein
    Fellow KR alumnus Steve Goldstein understands the research/info needs of end-use enterprise customers, and he's built a company that is helping satisfy them.
  • Peter Krasilovsky
    Centered on e-commerce of all kinds from Yellow Pages through classifieds and new ad models.
  • Mark Potts
    Mark Potts is an experienced journalist, observer of Internet journalism and an alumnus of the Backfence experiment.
  • John Blossom
    Thoughtful views on a wide-ranging mix of media change.
  • Jay Rosen
    Jay Rosen is a provocateur in the best sense, an NYU journalism professor deeply committed to keeping the press accountable and vibrant in the digital age.
  • David Meerman Scott
    David Scott understands web marketing of digital content. Check out his site and his new book, "Cashing In With Content"
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Posts from September 2007

September 18, 2007

Times Select Cancellation Leaves NYT "Balancing" on One-Legged Stool

It's been a simple news industry precept: two legs are better than one. Reader support and advertiser support. Balance. So the New York Times' decision to eliminate Times Select tonight at midnight leaves its emerging online business in a more precarious state -- in that one-legged balancing position that any yoga newbie knows is a tough position to maintain.

But it's a balancing act that news publishers everywhere are reluctantly accepting -- it's an ad, ad, ad world -- and the notion of mere readers paying for news is now obsolescent.

I've got little doubt that the Times can recoup the $10 million it has been earning annually from Times Select, as it multiplies page view and as increasingly targeted advertising directed at high-demo readers kicks in. But this decision means several things to the future of the Times -- and the daily news industry, which is watching carefully from the sidelines.

The obvious one is the complete reliance on advertising as the only substantial future revenue driver. Not only is the Times giving up on the idea of subscriber revenue. It is placing in jeopardy other millions of dollars it now takes in on licensing of its archives for use by such companies as Lexis Nexis and Factiva. As part of its Times Select termination, it is making its recent (post-1986) archives free to the public. Those archives -- behind firewalls -- generate streams of revenue to the Times. And look for licensors to be paying the Times lots less in financial guarantees going forward, as availability on the free web raises questions of value.

The near-total reliance on ad revenue means redoubling and re-tripling efforts to get the online ad business right, maximizing traffic and yields. Sure, these efforts have been underway for years now, but many news companies continue to underperform web companies in sheer execution.

The stealth problem created I believe though is around print subscriptions and print circulation revenue. Of those 787,000 Times Select customers, almost a half million -- 471,000 -- are print subscribers who've gotten TS for "free." That's a retention strategy, and one that goes by the board as print subscribers look around and say, "I don't need to be a subscriber to get archives and Frank Rich." I can't believe how many people -- well-schooled, well-heeled, appreciative of journalism  types -- tell me that they've dropped their print NYT sub, just relying on the web. There's sometimes a twinge of guilt, but it passes quickly.

Sure, Times Select may not have been the best retention strategy, but retention of a half-million Times subscribers just got a bit harder

There's an inevitability here, well-cheered on the web, and now that it's done, best to make the best of it.

Yes, it will be good for the Times and the country to have its best voices a full part of the national and global conversation as we head into an election. Yes, it will be good for the Times to remove its cloud of uncertainty (some things free, some paid -- columnists, Times Tracker, Times File), approaching the competitive reader marketplace cleanly. And, finally, yes, it will be good for the Times to get all this done pre-Novermber, when Rupert takes over the Journal and begins making his own "free" moves.

More on Times Select and the New York Times overall, here.