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Press Mentions

  • Ad Age: Why So Many Media Companies Stumble Globally
    The few news brands that have succeeded, to greater or lesser degrees, arguably include CNN, Bloomberg, People, Thomson Reuters, The Wall Street Journal, The New York Times, The Financial Times and The Economist. Other contenders are the Associated Press, the BBC, ABC, NBC, maybe CBS, National Public Radio, News Corp. and the top U.K. dailies, said Ken Doctor, the newspaper veteran who's now an analyst at Outsell. "If a news-media organization sees itself as covering the wider world, sees it as its foundation, that in and of itself differentiates it from all the local media -- newspapers, TV, radio -- out there," he said. "If, in addition, it has substantial reporting and editing resources, then it can play. The tough part is the part we're in: Who wins the race to ubiquity and can make it pay off?"
  • NYT: If The Globe Were Sold, What Price?
    “The best guesstimate of the real price: a buck. The best of an announced price: between $50 and $100 million,” he wrote in an e-mail message. The devil will be in the details of the obligations that a buyer would assume, he said, adding that “a buck essentially represents a gentleman’s agreement: I take a liability, headache and a distraction off your hands.” He said that the Times Company could hang on to some pension liabilities or other obligations in exchange for a higher purchase price, a number that would give the appearance that it was getting something for the more than $1 billion it paid 16 years ago. He added that no bank would be interested in financing a deal given how other deals have blown up, so “the owner’s own money is immediately at risk.”
  • Economist: It isn’t just newspapers: much of the established news industry is being blown away. Yet news is thriving
    Ken Doctor of Outsell, a research firm, reckons that the Kindle appeals to baby-boomers who would otherwise read a paper magazine or newspaper. The young prefer their iPhones and their aggregators. Indeed, the top four magazines on Kindle, according to Amazon’s website, are the New Yorker, Newsweek, Time and Reader’s Digest. Not much of a youth market there.
  • Forbes: San Diego News Shoot-Out
    "The Union-Tribune is cratering. That opens a hole in the market and the opportunity for some unconventional business models."
  • BizTimes.com: Journal Sentinel faces daunting choices
    “There’s no strategy – this is panic. What we’re likely to see this year (around the country) and what we’ll see in Milwaukee too is (publishers asking) how much they need to cut back and how much they can do to still hold their place in the market. For publishers, it’s about ‘How do we stay alive and stay profitable until we can get to some sort of breathing period?’ (Economic) recovery will not bring back their old business, but it will give them some breathing room.”
  • AP: Threat to shut Boston Globe shows no paper is saf
    The threat to close the paper "sends a very clear message to all employees and unions of surviving newspapers — that this is not business as usual. This is uncharted territory....Newspapers all "have a sword over their heads," said Doctor. If the industry wants to survive, he said, "everyone has to give some blood."
  • Guardian: Seattle mourns the last day of its venerable Post Intelligencer
    "There's a lot less reporting happening, on a national scale. For the 1,500 or so daily newspapers, it's just a matter of getting smaller and smaller."
  • Seattle Times: Seattle's oldest newspaper goes to press for the final time
    "They're bringing the full force of their national relationships and content to bear on Seattle. They [Hearst] could sustain this experiment indefinitely. If it makes a million or loses a million, that's nothing to a company like Hearst."
  • AP: Hearst hopes Web-only Seattle P-I will turn profit
    "It [online-only PI] definitely can make money. They have a head start in terms of the brand and (Web) traffic. They have to run like hell to create a new identity."
  • Bloomberg: Seattle Post-Intelligencer to End Printed Edition
    “They are the first major metropolitan newspaper to flip the switch and go online only. This is going to be an important model for people to watch, whether this can survive as a Web-only presence.”

What's On My Netvibes

  • Steve Goldstein
    Fellow KR alumnus Steve Goldstein understands the research/info needs of end-use enterprise customers, and he's built a company that is helping satisfy them.
  • Peter Krasilovsky
    Centered on e-commerce of all kinds from Yellow Pages through classifieds and new ad models.
  • Mark Potts
    Mark Potts is an experienced journalist, observer of Internet journalism and an alumnus of the Backfence experiment.
  • John Blossom
    Thoughtful views on a wide-ranging mix of media change.
  • Jay Rosen
    Jay Rosen is a provocateur in the best sense, an NYU journalism professor deeply committed to keeping the press accountable and vibrant in the digital age.
  • David Meerman Scott
    David Scott understands web marketing of digital content. Check out his site and his new book, "Cashing In With Content"
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July 02, 2008

Call It Frightsizing

The news is out: Newspaper companies can no longer afford reporters and editors. Today's L.A. Times announcement is the latest to catch a news cycle of public attention. As well it should. A 17% cut -- 150 newsroom jobs -- is an unnatural disaster. It's the kind of news that shocks, if briefly. Because it is the L.A. Times, it's more shocking nationally than last week's cut at the Hartford Courant (25% or 58 newsroom jobs) and at the Baltimore Sun (about 20% or 55-60 jobs). All are Tribune-owned papers.

These cuts, and more at other Tribune papers, are a part of strategy, the new Tribune management tells us. It's "rightsizing" its papers to meet the economic realities of the day.

"Rightsizing" is one of those words management slings about when it wants to make it seem like it's making intelligent decisions in tough times. Sounds better than "panicking."

To describe the current round of staff cuts, though, there's a better word: Frightsizing. Munch_the_scream_2

Frightsizing means reckless cutting, hacking into one or both of the key elements of what news publishers will need to make it in the digital age. #1 is the newsroom -- or shall we say, content production -- staff. Content is what will make publishers money online, and as experienced, authoritative staff is lost, so will be lost some of the potential of what the new news company can be. #2 is the local sales staff, people who can grasp the out-sized sales/distribution opportunity of measurable, digital commerce and multiply publisher revenues. Frightsizing not only cuts deeply into near-term potential, it instills in the survivors fear and loathing, hardly qualities that win in hyper-competitive markets.

LAT Publisher David Hiller can talk about getting staff down to a "sustainable" size, but the truth is no one's got any idea what sustainability looks like. With increasing forecasts that the US economy will stay in the doldrums into '09, publishers are really just bailing water as fast as they can. The leaks (in print circulation, in print ad revenues, in newsprint costs and in slowing online revenues) are all widening. So all publishers are now cutting rapidly, with newsprint finding its predicted fate as an adjunct to the Internet, rather than to the opposite fiction too long held onto by news execs.

Really, given their company structures, they have little choice. You can see the must-pay checklists in front of publishers:

  • Operating costs, with staff as the biggest and newsprint and ink coming in second;
  • Capital costs, as they struggle to modernize production systems to meet new multiple-platform realities -- and still buy trucks to deliver the legacy product that still produces 90% of their revenues;
  • Payments on debt;
  • Dividend payouts to shareholders, payouts that most companies have increased (in the vain hope of satisfying investors) as their fortunes have declines;
  • Funds to buy back a few shares here and there, again in vain hope of bolstering share price.

It's a daunting list, and one that nobody can meet with today's revenues. It wasn't always this way. Recall that three years ago, the profit margin in the industry still stood at about 21%, a number lusted at by many other companies in many other industries. Most companies had some semblance of an opportunity to make a bold moves, halving that margin and creating a real strategic plan to make a transition into the digital age with their companies largely intact.

They could have made better decisions to play the transition. Instead the transition is now playing them.

Certainly, the New York Times, the Washington Post, McClatchy, Scripps, Gannett and Belo come to mind as companies that are trying hard not to panic, not to frightsize. The cuts at all those companies are real, but you have the sense that there's an appreciation of retaining key assets.

Tribune, with its unconscionable $12 billion-plus debt, is the poster boy of frightsizing. Calling the new Tribune an employee-owned company is high parody, when those "owners" are being shown the door in massive numbers. You can place bets on whether the frightsized Tribune paper employees will outlast the real estate being shopped out beneath their feet. But for now, it's a horror show without a Hollywood ending in sight.

Related Content Bridges:

"LAT Madness is Brand Suicide"

"What's Wrong with Tribune's Math"

More Tribune, here

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» Frightsizing potential from Random Mumblings
Rightsizing sounds better to corp execs than "panicking," says Ken Doctor, writing about the announcement this week of deep cuts at the L.A. Times. He says a more descriptive term would be "frightsizing." He didn't coin the term, but he... [Read More]

Comments

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"Rightsizing" goes along with the BS spin that some publishers, editors and news organization managers are spouting regarding the benefit of cutting out sections and shrinking the news hole.

They believe, apparently, that readers are best served by steadily removing the elements that many readers want.

Yes, dear reader, we're making our paper a better paper by eliminating the business section! getting rid of sports writers based in our readers' favorite university towns! firing the movie critic! cutting out classical music coverage! getting rid of the book editor, and running wire reviews in the travel section!

For the "young people," we're giving you more of the celebrity coverage you like. Oh, wait, you split to the Internet long ago.

For the 40+ generation, we're giving you more of the celebrity coverage you like. Oh, wait, that just pisses you off and makes you go away.

Sadly, too many of the publishers, editors and other folks in charge of newsrooms everywhere are clueless when it comes to understanding what they ought to do to "save" newspapers.

So they shoot in the dark, bandying words like "hyperlocal" (before regional/local sections were cut out, local news was way more hyperlocal) and "rightsizing", and reorganizing the newsroom so that print, online and television folks work together.

Long ago, newspapers demonstrated their poor management skills and lack of foresight by pushing "convergence," and by duplicating their print content online, both of which served to devalue the print paper.

Sadly, the cluelessness marches on.

Believe it or not, but some of the people who are overseeing the destruction of their newsrooms and newspapers are continuing to be financially rewarded for their bad decisions (with bonuses, etc.) and are sure to leave with phat retirement packages.

How does that make sense?

A professor I had in graduate school used to call it "Stupidsizing."

I'd like to put to rest the whole "owners were greedy because they got 20% margins when X amount of the S&P doesn't have a margin like that...." argument.

Business 101 explains that margins are not the most important thing regarding stock price....Growth is! If you have a lot of growth, i.e., Google, investors will settle for much lower margins.

If you have 0 to negative growth, i.e., newspaper, investors will demand higher margins to offset that lack of growth.

Add unanticipated gasoline cost increases to your list. Delivering the legacy product costs more than three times than it did 3 years ago, thanks to hikes at the gas pumps. But it could be worse, as many papers already drew in their circulation routes to concentrate delivery within their core zone, on which they set their ad rates.

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